Returns & Exchanges
At Ruff Greens, we want you to be completely satisfied with your fashion finds, which is why we offer a hassle-free 30-day return policy for all unworn and unwashed items. Whether the fit isn't right or you've changed your mind, we are here to ensure your shopping experience remains seamless.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Package Your Items
Place the original items with all tags attached into the original shipping bag or a secure box of your choice.
Attach Shipping Label
Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your package.
Drop Off and Refund
Hand your package to the designated carrier; once received and inspected at our warehouse, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing