Frequently Asked Questions

Everything you need to know about Ruff Greens fashion.

What is the standard shipping timeframe?

Most orders are processed within 1-2 business days. Standard shipping typically takes 5-7 business days for domestic delivery, while priority shipping options are available at checkout.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.

How do I know which size to order?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Are your materials sustainably sourced?

Yes, Ruff Greens is committed to ethical fashion. We prioritize organic cotton, recycled polyesters, and eco-friendly dyes in all our seasonal collections.

Do you ship internationally?

We currently ship to over 50 countries worldwide. International shipping rates and estimated delivery times are calculated automatically at checkout based on your location.

What payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.